SAP automation for repetitive work
Many SAP requests end in the same few screens, filled in the same way every time. Once a request is approved in AiResovia Desk, those steps can run automatically and the result is written back to the ticket.
Work we typically automate
- Material master changes, such as descriptions, units of measure and material groups (MM02)
- Extending materials to new plants, storage locations or sales organisations
- Mass updates that would otherwise be typed in one by one
- Purchasing follow-up, such as purchase order changes (ME22N) and info record prices
- Invoice and GR/IR follow-up steps for finance teams
- Vendor and business partner updates after approval
The right candidates are agreed with you: work that is frequent, rule-based and already approved.
How it connects to SAP
- SAP's own interfaces first: BAPIs, RFC, IDocs and OData services on SAP ECC and SAP S/4HANA
- Where no interface exists, a bot can work through the SAP screens under a dedicated technical user
- Built and tested in your development and quality systems before it touches production
- Runs only with the authorisations your SAP security team grants it
Controls stay in place
Automation does not skip a single check. It starts where the approval ends.
Approved first
Nothing runs until every approval level on the request is complete.
Checked input
The data comes from the checked request form, with SAP field names behind every field.
Executed
The SAP step runs through the agreed interface or bot.
Result recorded
The SAP document number or error goes back onto the ticket for the team and the requester.
On the audit trail
Every run, success or failure, is written to the chained audit trail. Failures go to a person.
How a project runs
- We look at your requests and pick the repetitive ones together
- We agree the interface, the technical user and the tests
- We build and test in your quality system
- You approve the go-live, request type by request type
Good to know
- Automation is set up per customer as a project. It is not switched on out of the box.
- Scope, effort and timeline depend on your SAP release, interfaces and security rules.
- Where full automation is not sensible, Desk still gives your team a checked, approved request to work from.
Which SAP work repeats most in your team?
Tell us two or three examples. We will tell you honestly whether and how they can be automated.